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Saturday, October 14, 2006

October 14 - Blizzard Bungles

For a massive company like Blizzard, when something on this scale happens, it means massive distibutions of 'free month vouchers' and a tonne of 'appology e-mails' being sent out to the affected users. For those of you who play World Of Warcraft, you'll know that your character is on a particular server. If your mate is on another, you have to pay a small fee and then your character is moved over to that server and you can meet up online. The prolem all blew up however, when a Kotaku writer tried to move over his player and was told to wait '12-hours for succesful change-over of account'. 2 days passed, his bank account had been charged for the 'change-over', but his account was unplayable. Since the incident 8 days ago now, thousands of people flocking on the WoW Forums complaining the exact same thing. Many people have lost money through subscription fees on top of the charges for server switch-over. Blizzard have only just pulled the server change-over page and are yet to issue a statement regarding what went wrong, possible compensation and support details. Although the offending problems only affect debit cards (not credit cards), it gets a hell of a lot worse. Their banks haven't just been charged for the cost of the server change, but drained completely. Their banks have frozen their accounts and they have become broke. Blizzard is going to court, and someone is going to have to cough up.

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  Digg | Permalink | Posted by Davidat 5:34 pm. 4 comments





4 Comments:

Anonymous Mr Butterscotch said...

Their bank accounts were actually drained? That is so wrong it is sick. Imagine if it was your one bank account. What will Blizzard do if people actually lose their homes because of this? Disgusting.

6:23 pm, October 14, 2006  
Blogger Delta said...

I completely agree. It's disgusting... All over a game aswell. Nice website by the way. Why not share the news on your site? I'm sure it would interest people.

8:25 am, October 15, 2006  
Blogger Seshi said...

Woah. o_O
Most of my friends play WoW, I better tell them.

1:44 pm, October 15, 2006  
Blogger Delta said...

I wasn't actually expecting you to know what it is. Wow! No... Not WoW. Wow.

3:30 pm, October 15, 2006  

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